Help & FAQs

2028 is a dialer-first app for church street-outreach teams. You capture the phone number of someone you meet on a keypad, then follow up by call, WhatsApp, or SMS, log what happened, and keep them moving through your follow-up stages so nobody is forgotten.

2028 is in the final stretch before launch on iPhone and Android. Want the launch note? Email 2028-support@benlottejnr.org and we'll tell you the day it's live.

Tap the number into the keypad on the Dial screen while you're still talking to the person. There's no "save" button to remember: the number autosaves as a draft on every keystroke and syncs to your team once you have signal.

Open the contact and tap the action you want. 2028 hands off to your phone's dialer, WhatsApp, or Messages with the number already loaded, so you're one tap from reaching out. Normal carrier and app rules apply.

After you place a call, 2028 asks how it went the next time you open the app: answered, no answer, busy, dropped, blocked, or voicemail. WhatsApp and SMS log as responded or no response. It's one tap, and you can add a note if you like. This is what builds each contact's follow-up history.

Yes. Prayer is a first-class action alongside call and message. Logging a prayer adds it to the contact's timeline like any other follow-up, so your care for someone is part of the record, not an afterthought.

Every contact sits in a stage that reflects where they are in your follow-up. You can filter your contacts by stage and move people forward, so it's easy to see who still needs attention.

Yes. Outreach often happens where the network is patchy. 2028 keeps a copy of your contacts and activity on your device, so you can capture and log offline. Everything syncs automatically once you're back online, and a small marker shows whether each item is pending or synced.

Yes. In Settings you can set a reminder time and your timezone, and turn reminders on or off. 2028 sends them at your local time. You'll need to allow notifications when the app asks.

2028 is built for teams organised into groups with leaders. A plain worker sees their own contacts and activity. A leader can also see a roll-up of the workers beneath them in the team, so there's one shared picture from the street to the leader's desk without chasing spreadsheets.

You, and the leaders above you in your team's structure. 2028 doesn't sell your data or your contacts' data, run ads, or use analytics or tracking SDKs. See the Privacy Policy for the full detail.

Respect the request: delete that contact in the app, and stop contacting them. You're responsible for the contact data you capture (see Privacy Policy, Section 4). If they'd rather contact us directly, they can email 2028-privacy@benlottejnr.org.

Only if you choose to import, and only after you grant the contacts permission. 2028 doesn't silently or continuously sync your whole address book. If you turn it on, you can also save a 2028 contact back into your phone.

See the Delete account page. In short: email 2028-privacy@benlottejnr.org from your account address, or use Settings in the released app. We complete verified deletions within 30 days.